# Trip Terms & Conditions To ensure a smooth and transparent experience for all passengers, please read the following terms and conditions before confirming your booking. ## Fare Calculation * Trip fares are calculated based on the information provided at the time of booking, including the pickup location, destination, travel date, time, and trip type. * The quoted fare applies only to the itinerary confirmed during the booking process. ## Additional Stops * Any additional stops requested during the trip that were not included in the original booking may result in additional charges. * The driver will inform you if extra charges apply before continuing the trip whenever possible. ## Route Changes * If the destination or travel route is changed after the trip has started, the fare will be recalculated based on the updated distance, travel time, and route. * Any tolls, parking fees, or additional expenses resulting from the new route will be added to the final fare. ## Waiting Time * Complimentary waiting time, if applicable, is subject to the booking terms. * Extended waiting beyond the allowed time may incur additional waiting charges. ## Tolls, Parking & Entry Fees * Any toll charges, parking fees, or entry fees incurred during the journey are the responsibility of the passenger unless otherwise agreed at the time of booking. ## Booking Information * Customers are responsible for providing accurate booking details, including pickup and drop-off locations, contact information, travel date, and passenger requirements. * Incorrect or incomplete information may result in delays, additional charges, or changes to the booking. ## Service Charges * Additional service charges may apply for changes requested after booking confirmation, including route modifications, extra stops, extended waiting time, or special service requests. * All applicable charges will be communicated clearly whenever possible. ## Passenger Responsibility * Passengers are expected to treat the driver, vehicle, and fellow passengers with respect. * Any damage caused to the vehicle due to negligence or misuse may be charged to the responsible passenger. ## Safety Policy * MARS TRANSP reserves the right to refuse or discontinue a trip if passenger behavior threatens the safety of the driver, other passengers, or the vehicle. ## Acceptance of Terms By confirming a booking with MARS TRANSP, you acknowledge that you have read, understood, and agreed to these terms and conditions. Our goal is to provide every passenger with a safe, reliable, transparent, and comfortable travel experience.